Interaction Designer - Fjord (Multiple Midwestern U.S. Locations)
Fjord, in partnership with Accenture Interactive, is seeking an Interactive Designer. This designer will work on projects where digital is no longer the centerpiece of brand experience; the emphasis is shifting onto how best to use it as an invisible enabler of physical and sensory experiences. As interactions with users evolve from periodic engagements via a screen to consistent, connected experiences, organizations must create new services that are deeply integrated in the physical world.
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At Fjord, interaction design is at the heart of our design process. Our Interaction Designers are a diverse team of strategic, empathetic thinkers and deep interaction specialists who envision and craft experiences from service design to digital product creation.
The Interaction Designer contributes to interaction design activities on projects, including client workshops, creative brainstorms, and interaction design definition. This is your opportunity to be part of a team that is creating positive impact for our clients and the world by creating products and services that people love.
Unleash the Fjordian inside because you are…
Naturally engaging people at a deep level whether observing or interviewing customers, working with fellow team members, clients and channeling the inner creative
A visual and verbal storyteller, delivering insights about people and behavior in a way that generates empathy, emotion, and engagement from the client and design team
Comfortable with ambiguity in a fluid organization
Ready to collaborate on products and services that change the way our clients do business creating service at scale
Passionate about creating experiences that fuse physical and digital through research, analytics, design and delivery
Role Description
A professional in this position, at this level within Accenture has the following responsibilities:
Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
Contribute to and occasionally lead interaction design and service design activities, including: plan, design, facilitate, and synthesize client workshops, user interviews, and creative brainstorms.
Explain and discuss design decisions eloquently and give design feedback.
Manage some Interaction Design activities at the project level.
Own some Interaction Design deliverables.
Frame and tell the story of design solutions. Contribute to the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
Be a Fjord ambassador, attending and helping to plan studio and community events, workshops, and conferences.