Experience Researcher - Adobe (Portland, OR)
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The opportunityOn the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. We are seeking an Experience Researcher to partner with product managers, designers, and engineers on our digital video & audio team. In this role, you will drive research from initial early explorations through to shipping product, guiding our video, motion, and audio product teams through a variety of research methods.
To view this job and apply, click here.
What you’ll do:
Assess a project’s scope, brainstorm appropriate research questions, and identify appropriate research method/s.
Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.
Advocate for the customer by articulating your research findings and product ideas through clear and insightful presentations.
Build partnerships with different roles across the product team to understand and influence business goals, system architecture, and product designs.
What you’ll bring to the team:
Must have:
Hands-on research experience, with at least 3 years of that experience in an industry setting where you collaborated with designers, product managers, or engineers. (e.g. UX/product research, market research, consulting, etc.)
Familiarity with video creative tools &/or video workflows
An undergraduate degree from a 4-year, accredited institution.
Proven ability to use multiple research methods, and ability to explain the rationale for using each one.
Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
An understanding of the product life cycle and can time research to have maximum impact.
Awareness of UX industry trends, incorporating new research techniques when appropriate.
Strong organizational, planning, and time management skills.
Willingness/ability to question the face-value interpretation of assumptions and others’ interpretations of data.
A self-starter when it comes to problem solving, requiring only minimal help from a manager or research lead.
Can collaborate effectively across all project roles (design, research, product management, engineering, etc.).
Don’t just summarize study data, but go one step further to identify meaningful user needs and/or product issues.
Can proactively identify and communicate clear product solutions based on these findings.
Ability to clearly articulate ideas to others, sometimes in various ways to meet the needs of different recipients (reports, user profiles, scenarios, etc.).
Experience presenting work to your immediate project team and at the management level.
Nice to have:
Experience conducting research about creative workflows, especially those including web-based tools.
An advanced degree in human centered design or HCI.
Familiarity with or interest in Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,)tools.
Why you’ll love working here
Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
At Adobe, we value the differences in others’ stories and ideas— You’ll be able to bring your authentic self to work every day.
We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!
About Adobe Design
Adobe Design creates tools that amplify the world’s ability to create and
communicate. We’re a global team of designers, researchers, prototypers, content
strategists, program managers, and more who work across Adobe’s three product
lines: Creative Cloud, Document Cloud, and Experience Cloud
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $95,600 -- $178,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
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