Director, Facilities & Exhibition - Meow Wolf (Houston, TX)
Note* Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
About
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
Collaborative Creativity: We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on….
To view this job and apply, click here.
Location:
Houston, TX
Job Description:
The Director, Facilities & Exhibition will keep the maintenance and improvements for the Houston site running safe and smooth all year round. This individual will lead the team in maintaining facilities and technical assets within the entire complex, develop and manage departmental and CAPEX budgets, perform preventative maintenance programs, and work with outside vendors, contractors, and artists. This includes all aspects of the visitor experience, including physical, technical, show lighting, A/V and show control. Reporting to the General Manager, this role will ensure the visitors’ aesthetic experience is consistent and adheres to Meow Wolf’s high standards. Pre-opening responsibilities include partnering with project, design, and operations teams in developing all assets and associated maintenance programs to ensure work is done according to Meow Wolf quality standards while reducing total cost of ownership. At post-opening this individual will partner with the same teams on enhancements and new projects to ensure quality and optimize use of capital. The ideal candidate will have solid communication skills, familiarity working with building systems (HVAC, plumbing, electrical), construction, as well as an interest in immersive artwork.
How you will do it…
Oversee the functioning of all building systems including mechanical, electrical, and fire/life safety, and manage utilities accounts and ensure efficient use of the building systems heating and cooling schedules, water usage, electrical, etc.)
Coordinate and work with IT to oversee IDS (Intrusion Detection Systems) and ACS (access control systems)
Manage the facility/exhibition technical maintenance team including all exhibition technical maintenance
Creation and oversight of maintenance schedules for exhibition and facility, as well as determining and scheduling repairs, renovation projects, and safety inspections.
Ensure compliance with all local and federal health, safety, and building codes and maintain accurate record keeping of department activities and documents
Reducing the total cost of ownership by enabling an efficient & sustainable environment through leveraging best practices and learnings on designs, materials, etc.
Provide input and manage levels of inventory and all purchases for parts, tools, equipment, and machinery to company standards.
Lead negotiations with outside vendors for supplies, repairs and other measures
Identify areas of improvement and enhancement within the exhibition and facility
Creates strategies for enhancing exhibition with minimal disruption
Works with Show Quality team and Artistic Director to ensure artists’ intent is maintained through the lifespan of the installation
Work with Operations Director to ensure that proper custodial and maintenance is carried out for the exhibition operations
Work with GM to develop and manage Capex budget for the facility and exhibition
Coordinate with HR and department heads to ensure all staff is properly trained and that recurrent training is undertaken
Work with the GM and Pre-Ops Director to develop the pre-opening operating procedures and ensure that the Facilities department has all necessary SOP’s and materials in place for opening.
Work with Operations Director and IT to ensure maintenance reporting system, including operational status and downtime, is in place
Work with General Manager and Operational Director to develop emergency preparedness procedures for guest and employees
Manage and ensure staffing levels are properly maintained in coordination with the Operations Planning Guidelines
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To be successful in this role…
Must have 10+ years in themed entertainment, museum/ exhibit, or attraction operations experience.
At least 5 years of experience as a Manager and/or Facilities Director.
Proficient in MS Word, Excel, PowerPoint and MS Projects.
Performance management.
Project management.
Team leadership & management.
Employee development.
Project development.
Budget development/ adherence.
Contract negotiation.
Stress management.
Managing multiple priorities.
Project delivery.
Policy, procedure, protocol development and enforcement.
Directive executioner.
Strong analytical/critical thinking abilities.
Ability to quickly identify and resolve issues.
Well versed in site management best practices and relevant laws.
Proficiency in English; knowledge of other languages.
It would be nice if…
Degree in Engineering, Technology or other relevant fields.
Familiarity or experience working in the Houston Metropolitan area.
Adult + Child + Infant CPR, AED, and First Aid certification (may be obtained after hiring).
Willingness to learn and demonstrate flexibility and receptiveness to change.
Willing to work outside the comfort zone to assist guests or fellow team members.
Strong interpersonal skills.
Team player and collaborator.
Customer service drive with outstanding communication and active listening skills.
Be enthusiastic about work and creating an ultimate guest experience.
Maintain professional courtesy and behavior at all times.
Desired Characteristics and Qualities for all Team Members:
Embrace and exemplify Meow Wolf Culture.
Be enthusiastic about work and creating a transcendental guest experience.
Listen and communicate with compassion and positivity.
Demonstrate flexibility and a receptiveness to change.
Willing to work outside the comfort zone to assist guests or fellow team members.
Maintain professional courtesy and behavior at all times.
Be a “People Person”
Work Environment and Physical Demands:
Work Environment:
This job operates in a professional office environment where standard office equipment such as computers, phones, photocopiers and scanners are routinely operated.
Physical Demands:
Must be able to walk and stand for up to two (2) hours at a time. Will be required to climb ladders and scaffolding, stoop, kneel, crouch, crawl, stand, walk, push, pull and lift. Will be physically required to lift medium work, which includes exerting up to 50 pounds of force occasionally, and/or in excess of 20 pounds of force frequently, and/or in excess of 10 pounds of force constantly to move objects. Must be able to wear proper safety equipment including dust masks, respirators, goggles, hearing protectors, and safety harnesses.
The employee will comply with company and OSHA standard workplace safety protocols.
Work Schedule:
Monday through Friday, holidays, and occasional evening and weekend work as job duties demand.
Supervisor Responsibilities:
This position does require supervisory responsibility.
Travel:
Minimal travel is required for this position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION:
Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
BENEFITS:
The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Medical Insurance options: PPO & HSA
Dental & Vision Insurance
401k Retirement Plan
Company Paid Life Insurance Policy & Long-Term Disability Coverage
Voluntary Short-term Disability & Critical Illness Policies
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch
Admission to Meow Wolf attractions for employees and guests
Please visit www.meowwolf.com/careers for more information.
