Sr. Manager, Product & Data Analytics - AIA (Remote)

AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design.  

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Job Summary:

Reporting to the Senior Director, Professional Practice Programs on the Research & Practice team, the Sr. Manager is primarily responsible for providing project management support for firm prosperity at architecture firms. Primarily, this role helps expand access to architecture practice tools and resources, advance firm benchmarking, and foster productive partnerships. 

In order to facilitate the advancement of the profession, as well as growth of AIA’s existing products and services, the Sr. Manager is responsible for managing the development of cross-organizational resources and the coordinating educational content for real time and on-demand AIA settings. The Sr. Manager connects firm leaders to AIA data on firm prosperity and serves as the primary point of contact for the volunteer, consultant, and others that would contribute to the creation of or access to these firm resources. This role will work closely with volunteers to leverage industry expertise for the development of resources. 

Location:

American Institute of Architects - Washington, DC 20006 US (Primary)

Job Summary: 

Reporting to the Senior Director, Professional Practice Programs on the Research & Practice team, the Sr. Manager is primarily responsible for providing project management support for firm prosperity at architecture firms. Primarily, this role helps expand access to architecture practice tools and resources, advance firm benchmarking, and foster productive partnerships. 

In order to facilitate the advancement of the profession, as well as growth of AIA’s existing products and services, the Sr. Manager is responsible for managing the development of cross-organizational resources and the coordinating educational content for real time and on-demand AIA settings. The Sr. Manager connects firm leaders to AIA data on firm prosperity and serves as the primary point of contact for the volunteer, consultant, and others that would contribute to the creation of or access to these firm resources. This role will work closely with volunteers to leverage industry expertise for the development of resources. 

Job Duties  

Data use and implementation:

• Collaborate with members within the Research & Practice team engaged in economic, market research, and other industry studies in order to expand business services to architecture firms and professionals.

  1. Support AIA’s revenue-generating products that advance firm business success (e.g., AIA/Deltek ABI, AIA Compensation & Benefits studies, AIA Business of Architecture studies) in order to grow impact and revenue.

  2. Collect, analyze, and synthesize data about member needs and usage of professional practice resources into usable information to inform development of current and future products.

  3. Work with marketing and communications team and other internal teams to draw awareness to new and existing professional practice resources.

  4. Produce white papers, written content, and presentations in support of this work.

  5. Contribute to and represent the AIA at key meetings and industry-relevant conferences annually, as needed (such as the AIA Conference on Architecture, AIA component meetings, industry alliance annual meetings (e.g., Association of Collegiate Schools of Architecture (ACSA), National Organization of Minority Architects (NOMA))

  6. Other duties as assigned.

Design/implementation of Business Acumen, Firm Prosperity, and Workplace Excellence Benchmarking programming, collateral, and resources across the AIA:

• Collaborate with leaders in the Research & Practice team and member stakeholders/groups to establish and maintain benchmarking criteria for firm and workplace excellence and advance existing AIA resources (e.g., AIA Framework for Design Excellence, Guides to Equitable Practice, AIA Business of Architecture firm survey), including revenue-generating tools.

  1. Execute projects to support and enhance benchmarking content related to architectural workplace excellence in collaboration with other departments of the AIA. Projects could include white papers, interactive tools, webinars, videos, podcasts, articles, roundtables, as well as face-to-face sessions.

  2. Develop and coordinate resources for professional practice through content curation and repackaging, as well as new content development.

  3. Develop and maintain external partnerships for content sharing.

  4. Recruit and coordinate subject matter experts, including volunteer members, for new content development.

  5. Manage product content, associated budget, and expenses.

  6. Monitor projects for effectiveness and recommend improvements based on research derived from environmental factors, metrics, usage reports and user feedback.

  7. Ensure products and communications follow AIA Brand Guidelines and policies.

  8. In support of understanding professional practice challenges, coordinate responses to member requests for information by either responding to the question or directing the member to the appropriate staff person while providing superior customer service.

  9. Support AIA member groups toward goals of successful firm practices.

  10. Support AIA member group activities that align with practice management.