Chief of Staff - Frolic Community (Seattle, WA)
About Frolic
Building on our founders’ research at the MIT Center for Real Estate, we are creating pocket-communities of 6-20 homes owned collectively via the Frolic Community cooperative housing model, which is designed to bring homeownership within reach for generational renters and first-time home buyers. We build our projects in partnership with single family home owners who have greater development potential on their land and who want to age in place, house their communities, and shape the future of their neighborhoods. We have 6 projects in development and over 30 in our pipeline, and are looking for fellow dreamers with acumen to join our team.
Learn more about our work here: https://www.frolic.community/who-we-are
To view this job and apply, click here.
About the Role
We are hiring a Chief of Staff to join our team, serving as a critical support to our leadership and helping to drive our mission forward. This role will be the operational backbone of our organization, ensuring smooth coordination across all aspects of our work and supporting key decision-making processes. Think of this role as similar to a Project Manager for our company operations. As a member of our team, you will have the opportunity to contribute your skills and expertise to groundbreaking projects that challenge the status quo and inspire positive change in housing equity.
We are seeking an individual with a diverse skill set, strong organizational abilities, and a passion for our mission. This role will be joining the organization at an exciting time of growth, and balancing flexibility with organizational skills is key.
Working here, you will:
Provide direct support to the CEO and COO, helping to manage their priorities and conducting ad hoc project work to assist in strategic decision-making.
Engage with staff and advocate as needed to prevent bottlenecking and ensure every team member has the information and feedback they need to keep moving forward.
Design and implement operational processes and project management structures to improve team effectiveness and to ensure alignment across the organization.
Contribute to hiring processes and team development as we grow.
Support mission-critical areas to alleviate capacity constraints on other team members.
Adapt to changing priorities and take on additional responsibilities as needed in an ever-changing startup environment.
Share in our culture of kindness and openness, offering your own insights into how we can best support each other to grow and deepen our impact.
As the organization continues to grow and evolve, duties may shift without impacting the overall job description.
About You
We're looking for someone who thrives in a dynamic environment, has a passion for social impact, and possesses a strong sense of initiative. Ideal candidates will combine operational expertise with a desire for social change in housing and a willingness to engage in conversations around racial and socioeconomic equity. This role would be great for someone who can balance the needs of high-level strategic thinking with the ability to roll up their sleeves and get things done.
The key traits that are most important in this role are:
Exceptional organizational and project management skills
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and multitask while maintaining attention to detail
Adaptability and comfort with ambiguity in a startup environment
Comfortable plugging into all the aspects of work involved in running a small and rapidly growing company
Empathy and emotional intelligence to work effectively with diverse stakeholders
Commitment to expanding communal ownership models and housing equity
Ability to maintain confidentiality and exercise discretion
Proactive mindset with the ability to anticipate needs and take initiative
Expected qualifications for successful candidates include:
3+ years of experience in operations, project management, or a similar role
Bachelor's degree or equivalent experience
Proficiency in project management tools and productivity software
Demonstrated ability to manage complex projects and meet deadlines
Experience supporting executive-level decision making
Other aspects of your experience that would be a plus:
Lived experience in the ways the current housing system is failing, and/or experience working with communities currently marginalized by existing systems
Background in real estate, urban planning, or community development
Interest in the development process, including financial modeling and entitlements
Experience working in a startup or fast-paced environment
Knowledge of cooperative business models or alternative ownership structures
What We Offer
This position will be full-time and employee must be based in the Seattle metro area.
Employee must be in the Frolic offices in Capitol Hill, Seattle at least 3 days / week and will have the option to work remotely up to 2 days / week.
Base salary commensurate with experience. 80% company contribution to robust medical, dental and vision benefits, up to 3.5% employer match on sponsored 401(k) plan, and options in Frolic to be a co-owner of our company.
Frolic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
